accident, back pain, car accident, chronic pain, disability, health, medical device, nerve pain, pain, pain management, Quell, TENS unit
Comments 150

The Quell Pain Relief Device: Living Up to Its Label?

The Quell Pain Relief Device (1)

My long-awaited Quell pain relief device has finally arrived!

As soon as I saw the FedEx truck rumble by, I heaved myself out of my chair and hurried to the front door, hoping to see that plain, unassuming box sitting on the front step. There it was, as I’d dreamed for months. I basically ripped it open with my teeth.

This was 0.02 seconds after FedEx dropped off the box.

This was 0.02 seconds after FedEx dropped off the package.

I backed the Quell IndieGogo the moment I discovered it during the winter; it had already tripled its $100,000 goal. At this point my fairly useless pain clinic says I have exhausted most of my options in terms of what they can provide, unless I want to try an IV lidocaine/ketamine mix. I had the IV lidocaine infusion two weeks ago, and the aftermath was nothing short of a pain-riddled disaster. I’m grasping at straws here.

Quell makes grand promises in its sleek promotional video. As PSFK said:

TENS systems aren’t new in the market but Quell’s prescription-free, user-friendly and discrete approach is special. The Quell, no matter where the body pain is, could be left strapped at the calf where there is an abundance of nerve endings. It can also be worn 24/7 to provide round the clock pain relief.

I drowned in their website, seeking every bit of information I could. How was this device different than others on the market? How is it different than the TENS unit I already own? There are already devices worn on the calf that treat sciatica and other lower-body ailments. There are an abundance of nerve endings in that area, so it makes sense — but how can it reach the upper half of the body?

The Quell device claims to treat the entire body, producing a natural opioid-like effect through the use of electro-stimulation. It can give you relief day or night, switching on for 60-minute therapy sessions (it switches off after an hour in order to keep the user from developing resistance and switches to 80 percent power when the user is asleep). As they say on their website FAQ:

How is Quell different than other TENS devices?

Quell’s proven wearable intensive nerve stimulation (WINS) technology is double the strength of other products on the market today, enabling the device to trigger broad pain relief that covers other areas of your body. Quell’s OptiTherapy™ calibrates to your optimal stimulation level ensuring you receive maximum relief.

As it turned out, I didn’t care that I had no understanding of its schematics. I dove right in past the technical specs and the glowing media reviews.

Let's look inside!

Let’s look inside!

Dis is ma leg. LOOK AT IT.

Dis is mah leg. LOOK AT IT.

The Quell electrode lasts for two (2) weeks.

The Quell electrode, which snaps into the calf band, lasts for two weeks. Replacement electrodes cost $30. As the Quell is available over the counter for $250 and does not require a prescription, insurance will currently not cover the device or its electrodes.

I got this thing set up in less than five minutes.

I got the Quell out of the box and set up in three minutes.

Some Fattie for all of you cat lovers out there.

Some Fattie for all of you cat lovers out there. Surprisingly, we bought the couch without realizing that she blends into it.

The Quell is currently strapped onto my leg. I can feel the gentle TENS-like vibration against my calf. According to the manual, the device can provide relief in 15 minutes. The synced iPhone app states that I have had it on for 30 minutes as of this writing, but I am also reclining in a chair. I am going to attempt some movement and report back.

… FIFTEEN MINUTES LATER …

I love this device, and no, I’m not being paid for this blog post. I have 11 minutes left of my first 60-minute session. I just did some gentle yoga to test my range of motion and then enjoyed lunch on the back porch, sitting in an uncomfortable metal chair without much trouble. I can still feel the pain in my back and neck, but it feels removed. Like there’s a layer of fluffy gauze in between us. It’s like I am disconnected from my body. The tingling on my calf was distracting at first, but now it feels reassuring, telling me that something is working.

Honestly, I have no idea how this device is different than others. I know what the company says, but I don’t get how it operates. It uses “well-established TENS technology,” and I have a TENS unit. It does not feel like this, but it is somehow utilizing the same technology. The Boston Globe looked into this:

A TENS machine sends low-voltage electricity through the patient’s nervous system. In response, the patient’s body increases its output of endorphins and enkephalins, two naturally occurring chemicals that tend to reduce pain. The treatment can be an effective alternative to drugs and poses no risk of addiction.

Basically, it’s a super-TENS. It uses the cluster of nerves in the calf to send pain-blocking signals all over the body. Even after a session ends, the effect is supposed to continue for up to 40 minutes. It is to be used as a complement to a patient’s normal medication regimen, boosting up those effects and filling the gap that is not covered by traditional prescriptions or methodologies.

And now, as I check the iPhone app: “Next therapy: 18 minutes away.” I am going to keep monitoring its effects. There’s a 60-day money-back guarantee, since TENS devices don’t always work for everyone. However, I am feeling very optimistic about this product and am looking forward to that next therapy session.

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150 Comments

  1. Hey Jennifer Kain Kilgore,
    This one is very well explained. I will definitely share with my friends and on my twitter. But I have one question: You said “” TENS systems aren’t new in the market but Quell’s prescription-free, user-friendly and discrete approach is special. “” But Don’t you think Tens Units have very good genuine reviews ? And people will see reviews first. What do you think on this?

    Liked by 1 person

    • Hi there! You make a very good point, and Tens Units do have great reviews. I do still use my Tens Unit when I have bad days, especially on the base of my head, neck and shoulders — the Quell seems to have a lesser effect on my neck pain, where I’ve had two fusions, so the Tens really zeroes in on that pain. I think that each has its own uses and will still be needed. A Tens is great for targeted pain, like where I had my fusions. A Quell is great for all-over pain, like fibromyalgia or diffuse chronic pain that can’t be targeted by just a few ledes. In tandem, they can do wonders. I hope that explains my thinking. And thank you very much for the share! 🙂

      Like

  2. Leah Bobbine says

    What are the ongoing costs once I have purchased the Quell ? Do you have to buy rods every month? Or is it a one off payment, with no on going cost?

    Liked by 1 person

    • Hi there! The ongoing costs are the electrodes, which strap into the Quell itself. That’s how electricity passes through the device into your body. I think it’s $30 for two of them (they come in packs of two), and each of them lasts approximately two weeks, though I wear mine for longer than two weeks. They don’t advise that because the gel breaks down, but I want to get my money’s worth, you know? They do run a lot of specials and sales throughout the year, which helps a lot. And I write it off on my taxes.

      Liked by 1 person

  3. JOHN Paulsen says

    Very well written article, very well describes the Quell. I can say this, I have only had my Quell for one day. But this is nothing short of amazing for me

    Like

  4. Pamela says

    Thank you for a great review. As a long term chronic pain patient(MS, Fibromyalgia, Facet & Sciatca) there are so many snake oil salesman out there for everything under the Sun. They all promise they are the God Send to end our pain. As I try to reduce my severe pain medications thanks to the DEA crack down on the wrong targeted group(the chronic pain patient), I am once again back to trying to research alternative attempts to reduce the pain. I have used a micro current stimulator and TENS for years as a alternative to the pain. Since I do know this at times dulls the pain enough that I can keep moving on, when I saw this it caught my interest. The cost though stopped me, because this is a lot of money to shell out for something that is still a big ???mark. My micro and TENS were covered by insurance. As I noticed you wrote this blog a little over 2yrs ago from today, I would like to ask you is it still working well for you?

    Like

    • Hi Pamela — thanks so much! I still wear it today, more than three years later. 🙂 Hopefully they’ll be covered by insurance one day, that’s the downside is the ongoing cost of the electrodes and the initial cost of the device. They do have a trial period to make sure it works for you if you order directly from them, though! (As opposed to like, Target or whatever. I think. I could be wrong. Maybe that’s somehow still offered if you buy it at Target.) I think using this in conjunction with a micro current stimulator should be fine if you’ve already used it with a TENS, though I would double-check them to be safe. Good luck! Let me know how it goes!

      Like

      • Jeff says

        A note about returning the Quell – I purchased one from CVS, and had only moderate success using it. To the manufacturer’s credit, they accepted the return with no questions asked. So the guarantee was very risk free! (Also, I had a couple of 30% off coupon codes from CVS, so was able to get the Quell for $175 as well as extra electrodes for about $22 or so. All I needed to do to get the coupon codes was first place an order with CVS for $49; the code came in the shipment. I’m not sure if they still do this, but it’s worth an ask.)

        Liked by 1 person

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